Frequently Asked Questions from Buyers

Campus Essentials NG is an online Multivendor marketplace for students to buy and sell essential items used by students in higher institutions in Nigeria.

Browse the website, add items to your cart, and proceed to checkout. You can create an account during checkout if needed.

No, you can make a purchase as a guest or  create an account during the checkout process. An account allow you to have records of your purchases.

Campus Essentials NG accepts debit cards, bank transfers, and other secure payment options listed during checkout. 

Log in to your account, go to “My Orders,” and check the status of your purchase.

Contact the seller through the platform or follow the return and dispute policies provided on the website.

Yes, you can use the platform’s messaging feature to ask sellers questions about their products under each product or on the seller’s store page.

Delivery times vary depending on the seller’s shipping method and your location. Check the product page or contact the seller for specific details.

Frequently Asked Questions from Vendors

Log in to your account, go to the Vendor dashboard, and use the “Add Product” option to list items. Provide clear descriptions, images, and prices. If you are yet to register as a seller, please visit the Become a Vendor page.

Listing is free. Check the platform’s vendors manual for details about fees or commissions.

Payments are processed securely through the platform and transferred to your linked bank account based on the specified payment period. Please refer to vendors manual for more info. 

Yes, you can customize shipping rates or use standard options provided by the platform. 

Respond promptly through the platform’s dispute resolution system. Provide evidence or negotiate a resolution with the buyer.

Utilize promotional tools offered by Campus Essentials, such as featured listings or advertising packages. You can also promote your store link and products via social media.

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